Shipping policy
Here's a shipping policy draft tailored for ALC Composite:
Shipping Policy
Where We Ship We ship worldwide from our manufacturing facility in Johor, Malaysia. We currently serve customers in the United States, European Union, United Kingdom, Japan, and many other regions globally.
Processing Time All orders are processed within 3–7 business days. As our carbon fiber aero parts are precision-manufactured, some items may require additional lead time. You will be notified via email if your order requires extended processing.
Shipping Times (Estimated)
- Malaysia & Southeast Asia: 3–7 business days
- United States: 7–14 business days
- Europe & United Kingdom: 7–14 business days
- Japan & Rest of Asia: 5–10 business days
- Rest of World: 10–21 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak periods.
Shipping Rates Shipping rates are calculated at checkout based on your location, package weight, and dimensions. All prices are displayed in USD.
Customs, Duties & Import Taxes International orders may be subject to customs duties, import taxes, and fees levied by the destination country. These charges are the buyer's responsibility and are not included in our product or shipping prices. We recommend checking with your local customs authority before placing an order.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at alccomposite@yahoo.com within 7 days of the expected delivery date. Please include your order number and photos of any damage so we can resolve the issue promptly.
Contact Us For any shipping-related enquiries, reach us at: 📧 jake@alccomposites.com 🌐 alccomposite.com
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