Order and Payment Information
1.Order
- All products are not stocked and order is filled on a pre-sale basis.
- After received your payment, it will take us around 5-10 business days to manufacture it.
- Please place an order only if you are serious about buying the item.
2.Payment
- Payment must clear before order is made by us
- Payment through eBay and shipped to confirmed addresses only
- Buyers must complete the payment within 7 days otherwise we have the right to cancel the transaction and open an unpaid item dispute.
3.Import Tax
- Import taxes or duty may be charged by some countries. We have no control over the tax authorities would charge.
- Buyers are responsible for paying the taxes or import charges.
- If you have any questions about import tax or duty, please contact the tax authorities for more details before purchase.
1.General
- We will not accept any collection or pick up in our office, if you disagree with the shipping costs and delivery time, please do not place any order from us.
- Contact us for details of postage cost if you could not find the relevant shipping cost from above before placing the order.
- We ship to worldwide but DO NOT ship to Africa, Indonesia, Philippine, Ukraine, Vietnam, Yugoslavia, Azerbaijan, Israel.
2.Term of Acceptance
- We are NOT responsible for any loss or damage of uninsured package. We only compensate the amount that the courier offers to us.
- We will NOT pay for ANY import tax, customs fee, custom delay or installation costs.
- Please read our selling lead entirely and carefully before placing the order, if you disagree any policy or price please do NOT click to buy.
3.Shipping Rates
- International shipping is available for us, please contact us for shipping cost.
- The shipping cost does not include the cost of clearing custom and custom duty and tax and fees in the USA and international countries.
4.Shipping Damages
- Please inspect package upon arrival. If there are any damages make sure you note it on the delivery slip.
- Buyer must retain all cartons, packing materials, and damaged products for the carrier's damage inspector to inspect.
- Do not refuse shipment or return it without approval or the buyers right to make a damage claim may be denied.
- All damages must be notified to carrier and us with in 1 business day.
5.Confirm address before sending
- We ONLY send the product to confirmed eBay address. Pls confirm your shipping address before we dispatch if you use other payment methods.
- Once we send out the parcel, you can not reroute or put up on hold for pick up or change the shipping address.
- The courier company will return the package to us after several failed attempts to deliver the parcel to the buyer and the buyer shall be responsible for the returning costs.
- All our products are tested before dispatch, if you receive a defective item, we will exchange the other brand new replacement asap.
- We will not responsible for any returning costs under any circumstance and please send to our warehouse for exchange or refunds.
- Please contact us immediately once you find the products have problem, we will NOT responsible for any problem if you fail to report us after 7 days of receipt.
- Once you receive the item, please open the box and check it carefully before letting the delivery man goes, if there is any damage, please ask the post man to mark "item arrives in damaged" on the delivery sheet, then contact their post office to ensure, furthermore email us the delivery sheet plus the relevant photos of the damages. We will open a claim damage or lost from the courier company, however the couriers will take about 14-28 days to investigate the case, so please be patience to wait for the result. Once we receive the compensation, we will forward to you.
-
Policy on Guaranteed fitment. if there is a fitment issue please contact us. We will need you to send in pictures of the the parts and show us what is wrong with it. Also a copy of the business license from the body shop doing the installation. If the parts is defective after reviewing of the info you provided we will exchange the other brand new replacement asap.
- Defective Products. All products require professional installation. Minor adjustments might be necessary. These are normal body work and installation steps. Therefore it is not consider to be defective. In addition. carbon fiber products are hand crafted and no two items will be identical. Small imperfections such as wavy weave, small bubbles, and clear coat blemishes are inevitable. Pictures are required to demonstrates true defects on products prior to return.
- All parts must be prepped and installed by a professional body shop that has experience working with fiberglass car parts including but not limited to cutting, filling, sanding, and shaving. Extra fees can be incurred for proper fitment. we do not accept liability for injuries resulting from customization of buyer/owners car, this is done at their own risk. You, as the buyer, are responsible for complying with any/all local, state, and national laws.
- If you are not 100% Satisfied with your service or product please contact us first before leaving feedback. We will resolve any issue or misunderstanding.
- If you can't find what you are looking for please contact us, we will try to make a solution for you.
- We also offer combo packages with additional discounts for other items ( body kits, hoods, wings, fenders, trunks, and hatches and the performance parts.)etc
- We also have many other products, please contact us for details.
|
|
|
